Get 20% off this month when you try our services!
Get 20% off this month when you try our services!
1. Introduction Welcome to Gene Forge L.L.C., a genetic engineering consulting company. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Services Gene Forge L.L.C. provides consulting services in the field of genetic engineering, including but not limited to research, development, and advisory services. Our services are subject to availability and may be modified or discontinued at any time.
3. Confidentiality We understand the sensitive nature of genetic engineering projects. All information shared with us will be treated as confidential and will not be disclosed to third parties without your explicit consent, except as required by law. However, in order to be certain your project is not designing an unlawful construct, your sequences will be submitted to third party DNA suppliers. This also aids us in the design of necessary oligonucleotides etc.
4. Client Responsibilities As a client, you agree to:
5. Intellectual Property Any intellectual property developed during the course of our engagement shall remain the property of Gene Forge L.L.C., unless otherwise agreed upon in writing. You retain ownership of any pre-existing intellectual property shared with us.
6. Payment Terms Fees for our services will be outlined in a separate agreement. Payment of 50% of the estimated cost is due upon receipt of the estimate, unless otherwise specified. The remainder of payment is due once you have been notified that the project is complete. This payment must be received before you receive the final report. No refunds will be given for the 50% downpayment if your project has been completed but you have not made the final payment.
7. Liability Gene Forge L.L.C. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services provided.
8. Termination Either party may terminate the engagement with written notice. Upon termination, you agree to pay for all services rendered up to the date of termination.
9. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of Maryland, USA. Any disputes arising from these terms shall be resolved in the courts of Maryland.
10. Data Protection Gene Forge L.L.C. is committed to protecting your personal data. We comply with all relevant data protection laws and regulations. Any personal data collected during the course of our engagement will be used solely for the purpose of providing our services. We implement appropriate technical and organizational measures to ensure the security of your data. You have the right to access, rectify, or delete your personal data at any time.
11. Amendments Gene Forge L.L.C. reserves the right to amend these terms and conditions at any time. Any changes will be communicated to you in writing.
12. Contact Information For any questions or concerns regarding these terms and conditions, please contact us at jim@geneforgellc.com.
Policy Overview
Our company is committed to delivering high-quality genetic engineering consulting services. Refund requests will be assessed under the terms outlined below to ensure a fair and transparent process.
Eligibility for Refunds
Clients are eligible for a full refund if the service has not commenced due to factors attributable to us, such as scheduling conflicts.
Refunds for cancellations are subject to the following terms:
Non-Refundable Cases
Refunds are not issued for services already rendered, including hours already invested in project. Additionally, due to the inherent complexity of biology and we are not doing the bench work, we cannot guarantee the success of any genetic construct using the blueprint we provided. Instead of issuing a refund for unsuccessful constructs, we are committed to continued collaboration to refine and improve outcomes, potentially without charge. Please keep us posted on your projects as we want them to succeed!
Refund Request Procedure
Submission
Clients must submit a formal request containing their name, service details, and reasons for requesting a refund via email: jim@geneforgellc.com.